Have you altered your travel plans? You need to immediately look into the details of the cancellation policy. And if the ticket is refundable, you have good prospects of refunding the flight ticket and avail cash back into your account. With Delta Airlines, travelers enjoy 24-Hour Risk-Free Cancelation if they have booked the flight in the last 24 hours.
Canceling a Non–Refundable Ticket on Delta Flight
Non-refundable flight tickets are usually not canceled, and still if the traveler wants to cancel it, a certain amount of cancelation fee is deducted from the flight ticket. The remaining price value shall come as eCredit, which would later be used in booking the flight ticket for any other route or journey. Here the most important factor to note is that the expiration date of your eCredit is typically 1 year beginning from the date when the flight ticket was bought by you. Original terms of the ticket shall apply. It is mandatory to opt in for the flight cancelation before the departure, or else your ticket will have no monetary value left.
Delta Air Lines Flights Canceled without Cancelation Fee
There are certain types of flight tickets on which No Cancelation Fee is charged during the process of ticket cancelation. These include the:
- Tickets booked for air journeys undertaken within U.S., Puerto Rico and the U.S. Virgin Islands
- Tickets booked for air journeys US and Canada to the rest of the world
- Delta Air Lines flights flying as Joint Ventures or Codeshare Partners
Note – Basic Economy cannot be canceled without paying the cancelation fee.
Delta Air Lines Flights Canceled with Cancelation Fee
There are certain types of flight tickets on which Cancelation Fee is charged during the process of cancelation. These include the:
- Basic Economy tickets
- Tickets that are booked for the flights routed to Europe, Central or South America
Note – Make sure of Baggage & Travel Fees that may be added to the flight ticket.
Refund of the Premiums on Flight Tickets
The complete refunds of premium on the flight ticket are possible only if you cancel it within 15 days of the purchase of the plan. Furthermore, the refunds are also possible if the passenger has not filed the claim for premium or made any departures. Premiums shall not be refunded after the tenure of 15 days.
Refunds and Rebooking on Alternative Flight
A passenger ordering flight cancelation or causing significant delays over and above 120 Minutes with Delta Air Lines, his/her flight plan is likely to be rebooked on any other suitable flight flying to the specific destination. There are certain possibilities where the passenger can order a refund of ONLY A PART OF THE NON-REFUNDABLE TICKET or unused portion of the trip and your ticket.
- The tickets issued by Delta Air Lines are Non Refundable and not all types of amenities are refundable. Delta Air Lines shall undertake all responsibilities to apprise the traveler of the eligibility of refunds.
- Travelers who have their flight tickets purchased through 3rd Party Websites, or OTA, need to get in touch with the respective OTA.
Delta Air Lines have issued a separate OUTAGE WAIVER for providing extra flexibility to its customers who do not intend to travel any further, and are asking for refunds of the unused portion of their travel ticket.
Request for the Reimbursement
Passengers/Travelers, who had to pay for hotel, transportation and/or meal expenses as the result of substantial flight delays or cancelations owing to Technical/Personal Reasons of Delta Air Lines, then such Passengers/Travelers, are advised to make a formal submission of reimbursement request. It is only after the formal submission that the concerned department of Delta Air Lines shall review the request, define the eligibility and later offer updations on the reimbursements.
| Reimbursements | Reasons |
|---|---|
| No Reimbursements for hotel, transportation and/or meal expenses | Air traffic control delays |
| No Reimbursements for hotel, transportation and/or meal expenses | Weather delays |
| No Reimbursements for hotel, transportation and/or meal expenses | Prepaid expenses |
| No Reimbursements for hotel, transportation and/or meal expenses | Hotel expenses for stays outside of the city of disruption |
| No Reimbursements for hotel, transportation and/or meal expenses | Delayed baggage expenses |
| No Reimbursements for hotel, transportation and/or meal expenses | Alternative transportation to your final destination |
| No Reimbursements for hotel, transportation and/or meal expenses | Lost wages |
| No Reimbursements for hotel, transportation and/or meal expenses | Child or pet care |
| No Reimbursements for hotel, transportation and/or meal expenses | Ticket costs for missed connections on other airlines |
Note:
- Refund and reimbursement requests are forwarded through the Refund or Reimbursement Request form for residents of the U.S. and Canada only, and/or for the flight disruptions due to the factors inside the Delta’s control.
- Refund and reimbursement requests are forwarded through the Comment and Complaint form in case the flights are departing from an airport lying inside the European Union.
- All refunds are directed automatically to the original form of payment.
- Refunds are processed by Delta when the ticket is canceled within 24 Hours of the purchase. There are a few Banks or Credit Card issuers that may likely hold the funds on Credit/Debit Card. In this case, it is recommended by Delta Airlines that the passengers should connect to the card issuer.
No Show Policy
Customers, who have NOT SHOWN UP for the flight without going through any changes or alterations of the previous cancelation of the reservations, are bound to lose the ticket value. Delta Air Lines also has the right to forfeit the flight itineraries on the ticket.
Verdict
It is notable that there are several Terms and Conditions that function along with Delta Flight Cancellation Policy. You need to be an informed customer to become aware of your rights.